Again, as a server in the restaurants that I’ve worked, specials are meant to be pushed and what the restaurant wants to serve that day. I come to a restaurant to have a nicely paced out meal and not order everything all at once. Then once the server returned, they took the drink order, the appetizer order, and the entree order all at once.
The server then left the table without take a drink order. Next, once the server arrived, the server did mention the specials and did a good job explaining them. But it was nothing for an extended period of time. Even I feel the manager or other servers come by to greet you, that’s good. So waiting such a long time to be greeted at the table is absolutely unacceptable. In my mind, a part of one is just as important as a party of more than one. It took a long time to be greeted by the server. I’m coming from a server point of view so my expectations are high. But having to wait 10 minutes for another glass of water which should have been your job to refill is ridiculous to me. The price of the meal was not of concern- I don't mind paying for a great meal. Needless to say, we will not be going back. For the prices I was expecting a lot more quality and for the food to have a lot more flavor to it. My husband also told me I was supposed to receive a complimentary dessert which I did not get. I was really expecting more from this place. It looked as if they threw the food on the plate and to top it off it was flavorless. My main course plate was not plated well at all. The steak was sizzling as if they dropped it in the fryer or put it in the microwave to quickly cook it a bit longer. He told our waiter who took it back and came back with it not even a min later. My brother in law's steak was not cook correctly. Waiters are rudely kept reaching over us at the table without saying excuse me. I could have maybe understood his inattentiveness had the restaurant been packed, but it was not. Of course, he didn't- we were finished eating then. He was supposed to bring my husband another glass of wine when our main course arrived, but he forgot and once we were done asked if he wanted it then. We had to ask for refills and when he would go to get them it would take him like 10 minutes to get back. Once seated our waiter was not every attentive. The girl finally found it and said, "Oh yes, you're with the big party." I didn't know everyone was there, but once she said that I did, which of course then ruined the surprise my husband had worked so hard for. Everyone else in our party had already arrived and been seated, however once we arrived, they could not find his name or the reservation. My husband had planned a surprise birthday dinner for me.
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